request form for returned goods authorization
Instructions for requesting goods return:
- This request must be completed in all its parts;
- The return request can be made only for a single document;
- The returned goods must be present in the reference document;
- This request must always be sent using the RMA form published on the TECNO-GAZ website
- The TECNO-GAZ Sales office in case of acceptance of the return will send IDENTIFICATION to be applied on all packages to be returned;
- The TECNO-GAZ Sales office in case of NOT acceptance will send a written communication of the decision.
- Goods returned without IDENTIFICATION will be rejected.
- The returned goods must be packed in the original packaging.
- All reconditioning costs are charged to the applicant
- The shipment must be made in port Franco with the applicant's courier
- The value of the returned merchandise will be reduced by 15% of the purchase price.
► Fill in the Return Authorization Request (RMA)